New York Psychiatric Medication Management: Finally, a Psychiatric Provider in NY Who Gets It
Medication management, genetic testing, and specialized psychiatric care for teens, treatment-resistant depression, and perinatal mental health — available across New York via telehealth.
You're Not Broken. You May Just Need the Right Medication — Found the Right Way.
Too many people spend years cycling through medications that don't work, living with side effects they were never warned about, or avoiding treatment altogether because they're scared of what psychiatric drugs might do to them. That cycle ends here.
At Hand Up Mental Health, you work with a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP) who prescribes, monitors, and manages psychiatric medications with precision, care, and a whole lot of honesty. Appointments are relaxed, conversations are real, and you will always understand exactly what you're taking and why.
Who We Help
Hand Up Mental Health specializes in a focused set of patient populations — because doing a few things exceptionally well matters more than doing everything adequately.
Teens are at the heart of this practice. Adolescents navigating depression, anxiety, mood disorders, OCD, or PTSD deserve a provider who talks to them like a person, not a patient. That includes transgender teens, who receive affirming, competent, and respectful care here.
Adults with treatment-resistant depression who have tried medication after medication without real relief. If two or more antidepressants have failed you, this is not the end of the road — there are many options out there. Together we can find the right medication or combination of medications that work best.
Pregnant women, postpartum women, and women planning to become pregnant who need a psychiatric provider who understands what's safe, what isn't, and how to protect both their mental health and their baby's wellbeing.
Anyone who is scared of psychiatric medication. You don't have to just trust us — we can show you, through your own genetic data, exactly how your body is likely to respond before you take a single pill.
Conditions We Treat
Depression, including severe and treatment-resistant cases
Anxiety disorders — generalized, panic, and social anxiety
Bipolar disorder — diagnosis, stabilization, and ongoing medication management
OCD (Obsessive-Compulsive Disorder)
PTSD and trauma-related disorders
Perinatal mental health — during pregnancy, postpartum, and pre-conception
Genetic Testing: The Smarter Way to Find the Right Medication
Here's something most providers don't tell you: your genes control how you metabolize psychiatric medications. That means the antidepressant that changed your friend's life might do absolutely nothing for you — or make you feel worse — based entirely on your DNA. This is science, not guesswork.
Pharmacogenomic testing is a simple cheek swab that analyzes the genes responsible for breaking down psychiatric drugs in your body. The results tell us which medications are likely to work, which are likely to cause problems, and which to avoid entirely — before you ever take them.
This testing is especially powerful if you:
Have tried multiple medications without success
Have experienced bad side effects from psychiatric drugs
Are pregnant or planning to be and need to know what's safe
Are scared of medication and want data before you commit
Have been told you have treatment-resistant depression
The process is simple — swab, analyze, explain, and build your treatment plan around what your actual biology says. No more trial and error.
Specialized Teen Psychiatric Care in New York
Teens are one of the most underserved populations in psychiatric care — and one of the most important to reach early. Adolescent brains metabolize medications differently than adult brains. Stigma hits teenagers harder. And the window for early intervention is real.
At Hand Up Mental Health, teens get honest conversations, age-appropriate explanations, and a provider who doesn't talk down to them. Genetic testing is used whenever appropriate to protect developing brains from unnecessary medication trials. Family involvement is welcomed when it helps — and boundaries are respected when it doesn't. Affirming, competent care is provided to LGBTQ+ teens and their families without exception.
Perinatal Psychiatric Care — Before, During, and After Pregnancy
Pregnancy and the postpartum period are among the highest-risk times for psychiatric crises — and among the most undertreated, because providers are often too cautious to engage. Hand Up takes a different approach: evidence-based, genetically-informed, and direct.
Before pregnancy, we review your current medications for safety, use genetic testing to identify the best options for you specifically, and build a documented plan so nothing is left to chance when you conceive.
During pregnancy, medications are managed carefully with both effectiveness and fetal safety as the priority. Genetic testing guides which options carry the lowest risk for your unique biology. And because untreated mental illness in pregnancy carries its own serious risks, we don't shy away from prescribing when the evidence supports it.
After delivery, postpartum depression and anxiety are addressed promptly — including fast-acting options when you need relief now, and breastfeeding-compatible medication guidance throughout.
Treatment-Resistant Depression: We Specialize in the Hard Cases
If you've tried two or more antidepressants and found no real relief, you are not out of options. Treatment-resistant depression affects roughly 30% of people diagnosed with depression, and in many cases the root cause is genetic — your body simply isn't metabolizing the medications you've been given.
At Hand Up, we start with a full review of your medication history, use genetic testing to identify what your body can and can't process, and explore a broader range of medication strategies than most standard providers consider. We've seen the hard cases. We don't give up on them.
Why New Yorkers Choose Hand Up Mental Health
Telehealth across all of New York State means no commute, no waiting rooms, and no scheduling gymnastics. Appointments are available early mornings and evenings. New patients are seen without months-long waitlists. And every appointment feels like a real conversation — because that's exactly what it is.
Accepted Insurance in New York:
Aetna
Anthem Blue Cross Blue Shield (Empire)
Cigna
UnitedHealthcare (Optum)
Oscar
Oxford Health Plans
Quest Behavioral Health
HSA and FSA accepted
Self-pay rates available ($250 for new evaluations and $120 for follow-up appointments)
Benefits verified before your first appointment
Want to know for sure if your insurance is accepted? Check here!
Frequently Asked Questions
What exactly does a Psychiatric Nurse Practitioner do? A PMHNP is an advanced practice nurse with specialized mental health training who is fully licensed to diagnose psychiatric conditions and prescribe medications in New York State. This is not therapy — it's psychiatric medication management.
Does genetic testing actually change my treatment? Yes. Your liver enzymes — which are genetically determined — control how fast or slow your body breaks down specific psychiatric drugs. That directly affects whether a medication works, causes side effects, or is just a bad fit. Genetic testing removes a significant amount of the guesswork.
Can you help teens who have already seen other providers? Absolutely. Many of our teen patients come to us after frustrating or unsuccessful experiences elsewhere. We start fresh, take a thorough history, and use genetic testing when appropriate to build a better plan.
Are you accepting new patients in New York? Yes!
Is telehealth effective for psychiatric medication management? Very much so. Psychiatric medication management translates exceptionally well to telehealth — and the flexibility of virtual appointments tends to improve consistency of care significantly.
Ready to Stop Guessing and Start Feeling Better?
Book your first appointment now!
Areas Served: Manhattan · Brooklyn · Queens · The Bronx · Staten Island · Long Island · Westchester · Albany · Buffalo · Rochester · Syracuse · Yonkers · White Plains · Troy · Utica · Binghamton · Schenectady · New Rochelle · Hempstead · Niagara Falls